Public Alerts

There are currently no advisories or alerts at this time.
Last Updated 2010-03-05

 

In case of water and sewer emergencies please tune into WNPV 1440 AM for Montgomery County and Central and Upper Bucks County customers and WBCB 1490 AM for Lower Bucks County customers.

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Customer Service Issues & Problems
Military Service Suspension
The Authority has a special billing policy for those on active military duty. Those on active military duty may be eligible for reduced rates or abated bills. Please call customer service for more information.
 
Past Due Accounts

Interest and Penalties will be imposed on any balance over 30 days at a rate of 10% Penalty on the over due balance and interest of 10% compounded annually.

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Missing or Broken Covers
If you find the cover on a meter pit missing or notice it is loose or you have identified a sanitary sewer manhole cover as being loose, broken, or missing, please contact BCWSA.
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Odorous Water

Customers whose service is located on dead-end streets such as a cul-de-sac, or the end of a parking lot, from time to time may experience odorous water.

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Discolored Water

Discolored water is water containing an accumulation of mineral deposits which has precipitated from the water. These depositions are usually iron, manganese, or calcium deposits.

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